Processing (and shipping) times: I will package and ship your order in 2-3 days, excluding Sunday. I generally ship USPS ground advantage, formerly known as first class, so the shipping time will vary based on your location and the efficiency of the Postal Service. But generally allow a week.

Return policy: I have a 100% satisfaction guarantee. What that means for you is that if you are not happy with my jewelry, for any reason, you may return it for a replacement or refund (at my discretion). The buyer will be responsible for return shipping, and I will issue the refund or replacement as soon as I receive the returned item in its unworn original condition. How does it work? Please contact me within two weeks of receiving your item to start the process. I would appreciate the opportunity to alleviate the situation and make sure you are happy with your purchase!

Care instructions, for Lava stone jewelry: Lava is a natural porous stone that will absorb liquids, oils, odors, etc. Do not wear your lava jewelry swimming or showering, but if you want to clean it occasionally, you can gently clean it with mild soapy water, rinse well, pat dry, and leave to air dry thoroughly. Do not soak it as the lava is porous and will soak up the soap and water.

FAQ-how to use lava stone jewelry with essential oils: You can use essential oils neat (undiluted) or diluted on your lava stones, depending on your personal preference. (Keep in mind whether your lava jewelry will be touching your skin or your clothing.) Simply add a drop, and let it soak in or rub it in. If you have sensitive skin, you may want to let it dry before wearing it. I personally use it undiluted, and sometimes I let it dry, and sometimes I don’t, depending on how big of a hurry I am in! But remember, some essential oils are very strong and should not be used directly on your skin. So see what works for you. A little goes a long way. One drop on a piece of jewelry is sufficient. (Also, please keep in mind that essential oils that have a color to them (like blue tansy for instance) may stain light colored beads in your lava jewelry.)

Will the gray natural lava change color? All of the lava I use is genuine lava stone. Some of the natural untreated lava stones can vary in color from ashy gray to black to start off. But they will darken over time with essential oil use.